Independent block managers in Weston-super-Mare since 1835 Call 01934 628174
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Privacy policy

Last updated: November 2026

Saturley Garner & Co Ltd ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why, and what your rights are under UK data protection law.

Who we are

We are the data controller for information collected through this website. Our address is The Hive, 6 Beaufighter Road, Weston-super-Mare, North Somerset BS24 8EE. You can contact us at [email protected] or on 01934 628174. We are registered with the Information Commissioner's Office (see our documents).

What we collect and why

  • Maintenance reports. Your name, flat number, contact details, role, the block and problem you describe, and any photos you choose to send. We use these to investigate and resolve the issue and to contact you about it.
  • Enquiries. Your name, contact details and message. We use these to reply to you.

Our lawful basis is our legitimate interest in running the service and responding to people who contact us, and, where you are asking us to take steps before entering into a contract, that request. Please do not include sensitive information in free text fields or photos unless it is necessary.

Who we share it with

We may share maintenance details with contractors we instruct to carry out the work, and with the directors or management company of the block where relevant. We do not sell your information. Our website and email are hosted by IONOS, and the website is delivered through Cloudflare, who provide our DNS and security services. Messages sent through the website forms are emailed to us by a mailbox set up for that purpose by our web developer, Aqueous UK Ltd. These providers process data on our behalf.

How long we keep it

We keep information only for as long as we need it to deal with your report or enquiry, and to meet our legal and professional obligations as managing agents.

Cookies and tracking

This website does not set cookies of its own, and uses no analytics or advertising trackers. Fonts and scripts are served from our own site. Our security provider, Cloudflare, may set a strictly necessary cookie to protect the site from automated traffic.

The map on the Contact us page is provided by Google. It only loads if you press the "Load Google Map" button, and when it does Google may set cookies and collect information such as your IP address. See the Google privacy policy.

Your rights

You can ask us for a copy of your information, ask us to correct or delete it, object to or restrict how we use it, or ask for it to be moved to another provider. To do any of these, contact us using the details above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office.